GENERAL INFORMATION

TheCollegePlanningNetwork.com Privacy Policy

Effective July 6, 2010


Table of Contents

1. Introduction

College Coach & Concierge, LTD. Doing business as "Planningforcollege.com" ("us" or "we") is committed to respecting the privacy rights of its customers, visitors, and other users of the thecollegeplanningnetwork.com Website (the "Site"). This Privacy Policy ("Privacy Policy") applies to users or individuals who use the Site ("you") and provides you with information concerning each of our privacy policies and helps you understand how we handle personal information about you which we may collect and disclose. This Privacy Policy applies to our current customers, former customers, new and registered users and applicants.

We created this Privacy Policy to give you confidence as you visit and use the Site, and to demonstrate our commitment to fair information practices and the protection of privacy. This Privacy Policy is only applicable to the Site, and not to any other websites that you may be able to access from the Site, each of which may have data collection and use practices and policies that differ materially from this Privacy Policy. PLEASE NOTE: OUR ONLINE INFORMATION COLLECTION AND USE PRACTICES MAY DIFFER FROM OUR PRACTICES REGARDING INFORMATION OBTAINED OFFLINE OR FROM OTHER WEBSITES OR BUSINESSES OWNED OR MAINTAINED BY COLLEGE COACH & CONCIERGE, LTD., ONE OF ITS SUBSIDIARIES OR AFFILIATED COMPANIES.

2. Consent to this Privacy Policy

By using our Site in any way, such as browsing, interacting, or building your profile you signify that you agree with the terms of our current Privacy Policy as posted here. If you do not agree with this Privacy Policy, you should not use this website. We reserve the right to change or remove this Privacy Policy at our discretion, without prior notice to you. We encourage you to visit this area frequently to stay informed as your continued use of our Site following the posting of changes to these terms means that you consent to such changes.

3. Information We Collect

This Site collects "nonpublic personal information." Nonpublic personal information is personal information about you which identifies you, and may not be available from public sources, such as your name, address, e-mail address, telephone number, age, date of birth, educational plans and information about your interests in and use of various products, programs, and services. We may collect nonpublic personal information about you from various sources, including:

  • information voluntarily provided by you such as, for example, information submitted via online forms which ask users to provide their names, e-mail addresses, education, employment experience, certifications, awards;
  • information about your transactions with us, our subsidiaries, affiliates, agents or others;
  • information we receive from third parties, such as a consumer reporting agency, a list vendor or other public or private data sources; and
  • information we receive when you visit the Site, such as information stored in cookies.

In addition, from time to time, we may supplement nonpublic personal information you provide us with information from other sources, such as information validating your address. Thus, information we obtain through the Site may be intermingled with and used in conjunction with information obtained through sources other than the Site, including both offline and online sources.

Upon becoming a member of this Site, users are provided with the opportunity to have profile information verified by a third party vendor. Verification is not required to register on this Site. However, if a user's credentials are questioned, we reserve the right to order a verification on information provided.

You are in control of the personally identifiable information you provide to us via our Site. If you have submitted personally identifiable information through the Site and you would like to have that information deleted from our databases, please contact our Privacy Coordinator via e-mail at privacy@thecollegeplanningnetwork.com, or send a letter to: College Coach & Concierge, LTD c/o The College Planning Network, 375 N. Stephanie Street, Suite 1411, Henderson, Nevada 89014-8909. We will then use reasonable efforts to remove your personal information from our files and confirm to you that your personally identifiable information has been deleted (save for an archival copy which is not accessible by you or third parties on the internet). The archival copy is retained only for as long as we reasonably consider necessary for audit and record purposes. If third parties previously accessed your personally identifiable information we are not able to delete the information or copies thereof from their systems.

You can view or change the information you provide at any time. Click here to edit your profile or send an e-mail to customerservice@theCollegePlanningNetwork.com. Before providing you with your personally identifiable information or correcting, updating or deleting such information, we reserve the right to verify and authenticate your identity and the personally identifiable information to which you have requested access. Access to or correction, updating or deletion of your personally identifiable information may be denied or limited by us as otherwise permitted by applicable law. We will respond to information access requests within 30 days of receipt. If we require additional time to provide access to your information, we will acknowledge receipt of your request within 30 days and promptly supplement our response within the time period required by applicable law.

4. How We Use Information We Collect

We may use the information we collect from you for any of the following purposes: (1) to fulfill your requests for products and services; (2) to provide you with targeted offers and advertising on the Site; (3) to contact you with information and promotional materials and offers from our company as well as from our subsidiaries, affiliates, marketing partners, advertisers and other third parties; (4) to contact you when necessary; (5) to review Site usage and operations; (6) to address problems with the Site, our business or our products and services; and (7) to protect the security or integrity of the Site and our business.

5. How We Share Information We Collect

We do not disclose any nonpublic personal information about our users, applicants, customers or former customers to anyone. For example, nonpublic personal information about you may be shared with nonaffiliated third parties as necessary to process, make, or service a loan to you. We may also provide nonpublic personal information about you to our affiliated companies for any of those purposes. We reserve the right to release nonpublic personal information if required to do so by law, search warrant, subpoena court order or upon request of government authorities. In the event that our business or substantially all of its assets are acquired, your personal information may be one of the transferred assets. We may also share your nonpublic personal information with our affiliated companies and subsidiaries.

We will not give or sell your nonpublic personal information to any other third party without your consent, unless required by law or disclosed to you at the time when the information is collected.

Your nonpublic personal information will be securely stored for a reasonable amount of time.

6. How We Collect Non-Personally Identifiable Information

To enhance your online experience with us, many of our web pages use "cookies." Cookies are text files placed on your hard disk by our web server to store your preferences. Cookies help us learn which areas of the Site are useful and which areas need improvement. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information and we do not store personally identifiable information in cookies.

We use cookies as a convenience feature to save you time, to understand how our Site is used, and to improve the content and offerings on the Site. For example, we may use cookies to personalize your experience at the Site or recall your specific information on subsequent visits (e.g., to recognize you by name when you return to the Site). We also may use cookies to offer you products, programs or services. You can opt to have your browser reject cookies. If you do that, you may need to re-register with us every time you visit our Site in order to participate in certain promotions. You should also know that companies that advertise on the Site (and their agents) might use their own cookies. This Privacy Policy does not cover how these companies use their cookies. We do not have access to or control over information collected by outside advertisers on our site.

We also may collect certain non-personally identifiable information (i.e., generic information that does not identify you personally) when you visit any of the pages on the Site, such as the type of browser you are using (e.g., Internet Explorer), the type of operating system you are using, (e.g., Windows XP or Mac OS), IP addresses (the number assigned to computers on the Internet), the domain name of your Internet service provider (e.g., America Online or Earthlink), the URL from which you access the Site and the URL you first visit after leaving the Site. In addition, we, or third-party service providers acting on our behalf, may use Javascript to collect information about your browsing behavior on the Site, such as the areas or pages that you visit and the amount of time you spend viewing the Site.

7. How We Use Non-personally Identifiable Information

As explained above, we use cookies as a convenience feature to save you time, to understand how our Site is used, to improve the content and offerings on the Site and to offer you products, programs or services. If you are referred to the Site from one of our marketing partners, we may combine the non-personally identifiable information we collect from you with your personal information however; we will use the combined information only to compensate the marketing partner for the referral, and we will not disclose it. In addition, we sometimes use non-personally identifiable information to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze how our Site is used, as well as to offer you products, programs or services. Sometimes we share aggregate information with others, including affiliated companies and non-affiliated companies.

8. Third Party Websites

This Privacy Policy is only applicable to the Site, and not to any other websites that you may be able to access from the Site, each of which may have data collection and use practices and policies that differ materially from this Privacy Policy. If you choose to visit other websites, we are not responsible for the privacy practices or content of those other websites, and it is your responsibility to review the privacy policies at those websites to confirm that you understand and agree with their policies.

9. Notice Concerning Children

We are a general audience website, and do not target any of our content specifically at children under 13 years of age. We understand and are committed to respecting the sensitive nature of children's privacy online, and do not knowingly collect personal information from children under 13 years of age, and users under age 13 should not submit any personal information to us. If a child has provided us with personal information, a parent or guardian of that child may contact us at the e-mail address or address listed in Section 12 of this Privacy Policy if they would like this information deleted from our records. We will use reasonable efforts to delete the child's information from our records.

10. Our Security Policy and Practices

We are committed to keeping secure the data you provide us and will take reasonable precautions to protect your personal information from loss, misuse or alternation. We maintain physical, electronic, and procedural safeguards to guard your nonpublic personal information. Access to nonpublic personal information about you is limited to those employees and third parties who work on our behalf, who need to know such information to provide products or services to you and are required to keep such information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for us.

11. Changes To This Privacy Policy

We reserve the right to make changes to this Privacy Policy from time to time. When we do, we will post a change notice on our Site

12. Questions and Complaints

We are committed to working with consumers to obtain fair and rapid resolutions of any complaints or disputes about privacy. If you have a complaint or any questions regarding our privacy and security policies and practices, please email us at privacy@theCollegePlanningNetwork.com or write us at:

College Coach & Concierge, LTD.
c/o The College Planning Network
375 N. Stephanie Street, Suite 1411
Henderson, Nevada 89014-8909